PRODUCT DESIGN
PRODUCT DESIGN
PRODUCT DESIGN
PRODUCT DESIGN
Mi Casa
Mi Casa
Mi Casa
Mi Casa
Mi Casa
UX Research | UX Design | Visual Design
UX Research | UX Design | Visual Design
UX Research | UX Design | Visual Design
UX Research | UX Design | Visual Design
UX Research | UX Design | Visual Design
Problem
Problem
Problem
Problem
Problem
Manual and time-consuming tenant management practices in prominent residential societies
To address the problems faced by the tenants because of the manual and time-consuming nature of the tenant management practices in big residential societies.
Manual and time-consuming tenant management practices in prominent residential societies
To address the problems faced by the tenants because of the manual and time-consuming nature of the tenant management practices in big residential societies.
Solution
Solution
Solution
Solution
Solution
I designed a tenant management app that provides online support to the tenants' daily problems regarding their rented apartment spaces.
Designed a tenant management app which reduces the gap between the tenants and management offices by providing online supports to most of the tenants' daily problems regarding their rented apartment spaces. The features of the app include:
I designed a tenant management app that provides online support to the tenants' daily problems regarding their rented apartment spaces.
Designed a tenant management app which reduces the gap between the tenants and management offices by providing online supports to most of the tenants' daily problems regarding their rented apartment spaces. The features of the app include:
Digitized rent payment process via card, bank accounts, and 3rd party payment platforms
Online maintenance management process providing explicit ETAs and ensuring quality service
Easy guests management by adding guests via the app
An emergency section in the app that offers same day service
Duration
Duration
Duration
Duration
Duration
Nov 2017 - Jan 2018
Aug 2018 - Jan 2019 (re-designed)
Nov 2017 - Jan 2018
Aug 2018 - Jan 2019 (re-designed)
Nov 2017 - Jan 2018
Aug 2018 - Jan 2019 (re-designed)
Nov 2017 - Jan 2018
Aug 2018 - Jan 2019 (re-designed)
My Role
My Role
My Role
My Role
My Role
UX Research & design, and visual design
Sole designer doing UX Research & design, and visual design.
UX Research & design, and visual design
Sole designer doing UX Research & design, and visual design.
Process
Process
Process
Process
UX RESEARCH
UX RESEARCH
UX RESEARCH
UX RESEARCH
Affinity Mapping
Affinity Mapping
Affinity Mapping
Affinity Mapping
Being a tenant myself, I began with exploratory research. I noted all primary issues that my neighbors and I face daily and clustered the data into broader categories to design user interview questions.
Being a tenant myself, I began exploratory research and jotted down all the primary issues that I face daily w.r.t. my rented house and further grouped the data into broader categories and designed interview questions around them.
Being a tenant myself, I began with exploratory research. I noted all primary issues that my neighbors and I face daily and clustered the data into broader categories to design user interview questions.
Being a tenant myself, I began exploratory research and jotted down all the primary issues that I face daily w.r.t. my rented house and further grouped the data into broader categories and designed interview questions around them.
UX RESEARCH
UX RESEARCH
UX RESEARCH
UX RESEARCH
User Interviews
User Interviews
User Interviews
User Interviews
I conducted interviews with other tenants to get a more profound knowledge of the problems and their behaviors. The rich data gathered during the process helped me in further increasing the sample space of problems.
Conducted interviews with the tenants living in the US to get a deeper knowledge of the problems faced by the tenants staying rented spaces. The rich data gathered during the process helped me in further increasing the sample space of problems. Few details of the interviews and the questions are mentioned below.
I conducted interviews with other tenants to get a more profound knowledge of the problems and their behaviors. The rich data gathered during the process helped me in further increasing the sample space of problems.
Conducted interviews with the tenants living in the US to get a deeper knowledge of the problems faced by the tenants staying rented spaces. The rich data gathered during the process helped me in further increasing the sample space of problems. Few details of the interviews and the questions are mentioned below.
STYLE
STYLE
STYLE
Funnel - semi scructured
Funnel - semi scructured
Funnel - semi scructured
Funnel - semi scructured
DURATION
DURATION
DURATION
30 Minutes
15 Minutes
30 Minutes
15 Minutes
NUMBER
NUMBER
NUMBER
5 participants
5 participants
5 participants
5 participants
5 participants
TYPE
TYPE
TYPE
Contextual Interview
Contextual Interview
Contextual Interview
Contextual Interview
QUESTIONS
QUESTIONS
QUESTIONS
THOUGHTS SHARED DURING THE INTERVIEWS
THOUGHTS SHARED DURING THE INTERVIEWS
THOUGHTS SHARED DURING THE INTERVIEWS
STUDENT
STUDENT
STUDENT
He has to raise a guest request, get it approved, and be physically present in the Security office when his friends visit him. He wishes to have a relaxation for known visitors or an online system to raise the guest requests.
Every-time his friends have to visit him, he has to raise a guest request, get it approved and be physically present in Security office when his friends arrive. Wishes to have a relaxation for known visitors or an online system to raise the guest requests.
He has to raise a guest request, get it approved, and be physically present in the Security office when his friends visit him. He wishes to have a relaxation for known visitors or an online system to raise the guest requests.
Every-time his friends have to visit him, he has to raise a guest request, get it approved and be physically present in Security office when his friends arrive. Wishes to have a relaxation for known visitors or an online system to raise the guest requests.
RETIRED PERSON
RETIRED PERSON
RETIRED PERSON
RETIRED PERSON
Uses a wheelchair and cannot visit banks and offices frequently to pay rents or to report any maintenance issues. Also, due to Alzheimer's disease, he often forgets to carry his keys while going out.
Uses a wheelchair and cannot visit banks and offices frequently to pay rents or to report any maintenance issues. Always have a fear of getting mugged by the visitor maintenance agents. Also, due to Alzheimer's disease, often forgets to carry his keys while going out.
Uses a wheelchair and cannot visit banks and offices frequently to pay rents or to report any maintenance issues. Also, due to Alzheimer's disease, he often forgets to carry his keys while going out.
Uses a wheelchair and cannot visit banks and offices frequently to pay rents or to report any maintenance issues. Always have a fear of getting mugged by the visitor maintenance agents. Also, due to Alzheimer's disease, often forgets to carry his keys while going out.
HR MANAGER
HR MANAGER
HR MANAGER
A mother of two always has to take out time from her busy schedule to make rent payments. Often misses her deadlines and ends up paying late charges.
A mother of two always have to take out time from her busy schedule to make rent payments. Often misses her deadlines and ends up paying late charges. Complaints about the system being outdated and mentions about third party payment portals being secure and quick for transferring funds to the owner.
A mother of two always has to take out time from her busy schedule to make rent payments. Often misses her deadlines and ends up paying late charges.
A mother of two always has to take out time from her busy schedule to make rent payments. Often misses her deadlines and ends up paying late charges. Complaints about the system are outdated and mention about third-party payment portals being secure and quick for transferring funds to the owner.
SOFTWARE ENGG.
SOFTWARE ENGG.
SOFTWARE ENGG.
Has a personal experience of gas leakage problem in one of his previous rented space. Faced a hard time looking for an agency that could arrive quickly to fix the problem.
Has a personal experience of gas leakage problem in one of his previous rented space. Had hard times looking for an agency which could arrive quickly to fix the problem.
He has personal experience of gas leakage problem in one of his previous rented space. He has faced a hard time looking for an agency that could arrive quickly to fix the problem.
Has a personal experience of gas leakage problem in one of his previous rented space. Had hard times looking for an agency which could arrive quickly to fix the problem.
UX RESEARCH
UX RESEARCH
UX RESEARCH
UX RESEARCH
Journey Mapping
Journey Mapping
Journey Mapping
Journey Mapping
Interviews also helped in visualizing the series of steps taken by tenants to perform tasks and their emotions in every phase. Below is one such example.
Interviews also helped in visualizing the series of steps taken by tenants in order to perform specific tasks and their emotions in every phase. Below is one such example.
Interviews also helped in visualizing the series of steps taken by tenants in order to perform specific tasks and their emotions in every phase. Below is one such example.
Interviews also helped in visualizing the series of steps taken by tenants in order to perform specific tasks and their emotions in every phase. Below is one such example.
UX DESIGN
UX DESIGN
UX DESIGN
UX DESIGN
Ideation
Ideation
Ideation
Ideation
Based on the opportunity areas, I started brainstorming solutions to the problems faced. Below are the ideas for the issues faced by the tenants.
Based on the opportunity areas, I started brainstorming solutions to the problems faced. Below are the ideas with respect to the problems faced by the tenants.
Based on the opportunity areas, I started brainstorming solutions to the problems faced. Below are the ideas for the issues faced by the tenants.
Based on the opportunity areas, I started brainstorming solutions to the problems faced. Below are the ideas with respect to the problems faced by the tenants.
ORIENTATION
ORIENTATION
ORIENTATION
Need
To save time and money spent during the orientation process.
To make the orientation process online.
Need
To save time and money spent during the orientation process.
Need
To save time and money spent during the orientation process.
To make the orientation process online.
Need
To save time and money spent during the payment process.
To allow multiple payment options for the monthly rent.
PAYMENTS
PAYMENTS
PAYMENTS
Need
To save time and money spent during the payment process.
To allow multiple payment options for the monthly rent.
Need
To save time and money spent during the payment process.
To allow multiple payment options for the monthly rent.
Need
To save time and money spent during the payment process.
To allow multiple payment options for the monthly rent.
Need
To save time and money spent during the payment process.
To allow multiple payment options for the monthly rent.
MAINTENANCE
MAINTENANCE
MAINTENANCE
Need
To avoid visiting management office to raise maintenance requests
To provide best quality services at cheap prices to the customer
Need
To avoid visiting management office to raise maintenance requests
To provide best quality services at cheap prices to the customer
Need
To avoid visiting management office to raise maintenance requests
To provide the best quality services at cheap prices to the customer
Need
To avoid visiting management office to raise maintenance requests
To provide best quality services at cheap prices to the customer
Online maintenance requests through a mobile application
Frequent maintenance categories should quickly
Option to schedule the maintenance activity according to the tenant's availability
Explicitly provide ETAs for the requests
Provide an opportunity to increase the priority of the activity
GUESTS
GUESTS
GUESTS
Need
To design an easy process to raise guest pass request.
To avoid visiting security office everytime a guest arrives
Need
To design an easy process to raise guest pass request.
To avoid visiting security office everytime a guest arrives
Need
To design an easy process to raise guest pass request
To avoid visiting security office every time a guest arrives
Need
To design an easy process to raise guest pass request.
To avoid visiting security office everytime a guest arrives
THE SYSTEM AND THE WORLD!
THE SYSTEM AND THE WORLD!
THE SYSTEM AND THE WORLD!
I approached the solution by creating the system and the world. The system was a mobile app, and the world included the tenant and all other entities like a management office, third-party agencies, and people.
I approached the solution by creating the system and the world. The system was a mobile app and the world included the tenant and all other entities like a management office, third-party agencies, and people.
I approached the solution by creating the system and the world. The system was a mobile app, and the world included the tenant and all other entities like a management office, third-party agencies, and people.
I approached the solution by creating the system and the world. The system was a mobile app and the world included the tenant and all other entities like a management office, third-party agencies, and people.
UX DESIGN
UX DESIGN
UX DESIGN
UX DESIGN
Low Fidelity Prototype
Low Fidelity Prototype
Low Fidelity Prototype
Low Fidelity Prototype
I created a low fidelity paper prototype based on all the ideas captured during the ideation phase and tried to build a generic mobile app experience. I tested it with a couple of potential users and received their valuable feedback and suggestions.
I created a Low fidelity paper prototype based on all the ideas captured during the ideation phase and tried to build a generic mobile app experience. I tested it with a couple of potential users and received their valuable feedback and suggestions.
I created a low fidelity paper prototype based on all the ideas captured during the ideation phase and tried to build a generic mobile app experience. I tested it with a couple of potential users and received their valuable feedback and suggestions.
I created a Low fidelity paper prototype based on all the ideas captured during the ideation phase and tried to build a generic mobile app experience. I tested it with a couple of potential users and received their valuable feedback and suggestions.
UX DESIGN
UX DESIGN
UX DESIGN
UX DESIGN
Information architecture
Information architecture
Information architecture
Information architecture
The information architecture diagram helped me to group features based on their common areas. With the valuable feedback received from the users, I began arranging the elements based on their hierarchy. Added two new areas - Emergency (separate section in primary navigation) and Community (included in the Home screen).
Information Architecture diagram helped me to group features based on their common areas. With the valuable feedback received from the users, I began arranging the features based on their hierarchy. Two new areas were added - Emergency (separate section in primary navigation) and Community (included in the Home screen).
The information architecture diagram helped me to group features based on their common areas. With the valuable feedback received from the users, I began arranging the elements based on their hierarchy. Added two new areas - Emergency (separate section in primary navigation) and Community (included in the Home screen).
Information Architecture diagram helped me to group features based on their common areas. With the valuable feedback received from the users, I began arranging the features based on their hierarchy. Two new areas were added - Emergency (separate section in primary navigation) and Community (included in the Home screen).
UX DESIGN
UX DESIGN
UX DESIGN
UX DESIGN
UX Flow
User Flow
UX Flow
UX Flow
I used UX Flow diagrams to create an information hierarchy of each screen and tailored them together to provide an effortless and natural experience to the users
"From just ideas to screens" - I used UX Flow diagrams to create information hierarchy of each screen and tailored them together with an aim to provide an effortless and natural experience to the users.
I used UX Flow diagrams to create an information hierarchy of each screen and tailored them together to provide an effortless and natural experience to the user
"From just ideas to screens" - I used UX Flow diagrams to create information hierarchy of each screen and tailored them together with an aim to provide an effortless and natural experience to the users.
VISUAL DESIGN
VISUAL DESIGN
VISUAL DESIGN
VISUAL DESIGN
High Fidelity Prototype
High Fidelity Prototype
High Fidelity Prototype
High Fidelity Prototype
Screen designing was a difficult job at the beginning. Material Design system came to my rescue. Each components had explicit specifications and different case studies for inspiration catered to the creative need of the application
Screen designing was a difficult job at the beginning. Material Design system came to my rescue. The explicitly mentioned specs of each element gave me concrete guidelines to follow, and on the other hand, different case studies for inspiration catered to the creative need of the application.
Screen designing was a difficult job at the beginning. Material Design system came to my rescue. Each component had explicit specifications and different case studies for inspiration catered to the creative need of the application.
Screen designing was a difficult job at the beginning. Material Design system came to my rescue. The explicitly mentioned specs of each element gave me concrete guidelines to follow, and on the other hand, different case studies for inspiration catered to the creative need of the application.
Typography
Typography
Mi Casa uses a single typeface - Lato. The sans-serif typeface provides uniformity and consistency in the UI elements across the application.
Mi Casa uses a single typeface - Lato. The sans-serif typeface provides uniformity and consistency in the UI elements across the application.
Mi Casa uses a single typeface - Lato. The sans-serif typeface provides uniformity and consistency in the UI elements across the application.
Mi Casa uses a single typeface - Lato. The sans-serif typeface provides uniformity and consistency in the UI elements across the application.
Colors
Colors
A modern home inspired the color palate. The turquoise of the furniture provides freshness, the hint of Red from the furniture stands out bold while the faded yellow of the walls provides a warm and welcoming look to the application
The colors of the application are inspired by the colors of the interiors of modern homes. The turquoise of the furniture provides freshness, the hint of Red from the furniture stands out bold while the faded yellow of the walls provides a warm and welcoming look to the application.
A modern home inspired the color palate. The turquoise of the furniture provides freshness; the hint of Red from the furniture stands out bold while the faded yellow of the walls provides a warm and welcoming look to the application.
The colors of the application are inspired by the colors of the interiors of modern homes. The turquoise of the furniture provides freshness, the hint of Red from the furniture stands out bold while the faded yellow of the walls provides a warm and welcoming look to the application.
Illustrations
Illustrations
The illustrations are designed on similar lines with the colors selected for the application.
The illustrations are designed on similar lines with the colors selected for the application.
The illustrations are designed on similar lines with the colors selected for the application.
The illustrations are designed on similar lines with the colors selected for the application.
Iconography
Iconography
The Iconography of Mi Casa consist of outlined and filled icons. While most of the icons are used from Material Design Icons, I have tried to create some Icons following material design guidelines for iconography.
The Iconography of Mi Casa consist of outlined and filled icons. While most of the icons are used from Material Design Icons, I have tried to create some Icons following material design guidelines for iconography.
The Iconography of Mi Casa consist of outlined and filled icons. While most of the icons are used from Material Design Icons, I have tried to create some Icons following material design guidelines for iconography.
The Iconography of Mi Casa consist of outlined and filled icons. While most of the icons are used from Material Design Icons, I have tried to create some Icons following material design guidelines for iconography.
1. Outlined Icon for Emergency, 2. Other Icons in filled states.
Shapes
Shapes
I divided the entire application into small, medium, and large components, and the basic shape of the ingredients is explicitly defined to provide consistency throughout the app
The entire application is divided into small, medium and large components and the basic shape of the components are explicitly defined to provide consistency throughout the application.
The entire application is divided into small, medium and large components and the basic shape of the components are explicitly defined to provide consistency throughout the application.
The entire application is divided into small, medium and large components and the basic shape of the components are explicitly defined to provide consistency throughout the application.
VISUAL DESIGN
VISUAL DESIGN
VISUAL DESIGN
VISUAL DESIGN
Final Design
Final Design
Final Design
Final Design
Introducing Mi Casa, a product carefully tailored product to cater to the daily needs of people living in a rented space, however small they might be. Mi Casa allows you to take orientations, make rent payments, raise maintenance requests, and invite guests to your house from your fingertips, thus saving a considerable amount of time and money spent on these activities.
Introducing Mi Casa, a product carefully tailored product to cater to the daily needs of people living in a rented space, however small they might be. Mi Casa allows you to take orientations, make rent payments, raise maintenance requests and invite guests to your house from your fingertips thus saving a huge amount of time and money spent on these activities.
Introducing Mi Casa, a product carefully tailored product to cater to the daily needs of people living in a rented space, however small they might be. Mi Casa allows you to take orientations, make rent payments, raise maintenance requests, and invite guests to your house from your fingertips, thus saving a considerable amount of time and money spent on these activities.
Introducing Mi Casa, a product carefully tailored product to cater to the daily needs of people living in a rented space, however small they might be. Mi Casa allows you to take orientations, make rent payments, raise maintenance requests and invite guests to your house from your fingertips thus saving a huge amount of time and money spent on these activities.
ORIENTATION
ORIENTATION
HOME
HOME
PAYMENTS
PAYMENTS
MAINTENANCE
MAINTENANCE
GUESTS
GUESTS
EMERGENCY
EMERGENCY
Drop me a message
prasadpatil028@gmail.com
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